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Problem reaching Quandl data
Michele Vianello
posted Sep 21, 2017

Since 3/4 days my algos could not get Quandl data and this is the error message:

Something went wrong. Sorry for the inconvenience. Try using the built-in debugger to analyze your code. If you would like help, send us an email.
Exception: Problem reaching https://www.quandl.com/api/v3/datasets/CHRIS/CBOE_VX1.csv
There was a runtime error on line 115.

If I try manually to get the file locally from a browser all is fine, I get it immediately.
This mean ther'is a problem between your server and Quandl..

Any solutions? Thanks

3 responses
Mark Varney
Sep 21, 2017

Same for me as well.

Jamie McCorriston
Sep 21, 2017

Quandl has been having some issues with their API (see their status page). Since the issues were intermittent, you were probably able to load the file manually while the Fetcher load was attempted at a time when the Quandl API server had a problem. Based on the status page, it appears as though there are still some intermittent issues. I reached out to the Quandl team and they said they're working on fixing the problem but they did not provide a time estimate for the solution. My best advice is to keep an eye on their status page.

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uri tsur
Oct 3, 2017

hi jemie,

I also encounter that error lately , it happend from CBOE CSV file as well on random basis(more fails then success).
Any idea why?

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The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by Quantopian.

In addition, the material offers no opinion with respect to the suitability of any security or specific investment. No information contained herein should be regarded as a suggestion to engage in or refrain from any investment-related course of action as none of Quantopian nor any of its affiliates is undertaking to provide investment advice, act as an adviser to any plan or entity subject to the Employee Retirement Income Security Act of 1974, as amended, individual retirement account or individual retirement annuity, or give advice in a fiduciary capacity with respect to the materials presented herein. If you are an individual retirement or other investor, contact your financial advisor or other fiduciary unrelated to Quantopian about whether any given investment idea, strategy, product or service described herein may be appropriate for your circumstances. All investments involve risk, including loss of principal. Quantopian makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances.