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Notebooks page not loading

posted Mar 3, 2019

The notebooks page is not loading. There is a security directive in the server. The following are the console messages of the failure.

research_bundle-1c5207509088c827bd61c8cd36d3a86b4334e655f12f9d8421b1c2fd6f1157c4.js:1 Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://research-i-01f3606f4aa6ada90.prd.int.dynoquant.com') does not match the recipient window's origin ('https://www.quantopian.com').

e.send_window_dimensions @ research_bundle-1c5207509088c827bd61c8cd36d3a86b4334e655f12f9d8421b1c2fd6f1157c4.js:1
research-i-01f3606f4aa6ada90.prd.int.dynoquant.com/hub/oauth_callback?next=%2Fhub%2Fuser%2F5c7a99c3fa82be39bc4e0fdb%2Ftree&code=2ec93660f7f0bbac8ec0c52adb500441fae8d7a2e0773ba17527de9826cc3346&state=ac513529f6e799222ced8f5dcf470b3cf540dc21bd5f0509110946a8438d60c9:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

about:blank:1 Refused to display 'https://research-i-01f3606f4aa6ada90.prd.int.dynoquant.com/hub/oauth_callback?next=%2Fhub%2Fuser%2F5c7a99c3fa82be39bc4e0fdb%2Ftree&code=2ec93660f7f0bbac8ec0c52adb500441fae8d7a2e0773ba17527de9826cc3346&state=ac513529f6e799222ced8f5dcf470b3cf540dc21bd5f0509110946a8438d60c9' in a frame because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self'".

nr-1118.min.js:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://research-i-01f3606f4aa6ada90.prd.int.dynoquant.com') does not match the recipient window's origin ('null').

notebooks:1 Unchecked runtime.lastError: The message port closed before a response was received.

2 responses

Joakim Arvidsson (Cream Mongoose)

I'm able to access the Research environment fine on Win 10 using Chrome. Which OS and browser are you using?

I discovered the problem. Me. I use a browser extension for ad blocking, "Ghostery". It caused the page load errors in both Chrome and Firefox on Os X 10.13.6. After trusting the site, everything works correctly.

You've successfully submitted a support ticket.

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The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by Quantopian.

In addition, the material offers no opinion with respect to the suitability of any security or specific investment. No information contained herein should be regarded as a suggestion to engage in or refrain from any investment-related course of action as none of Quantopian nor any of its affiliates is undertaking to provide investment advice, act as an adviser to any plan or entity subject to the Employee Retirement Income Security Act of 1974, as amended, individual retirement account or individual retirement annuity, or give advice in a fiduciary capacity with respect to the materials presented herein. If you are an individual retirement or other investor, contact your financial advisor or other fiduciary unrelated to Quantopian about whether any given investment idea, strategy, product or service described herein may be appropriate for your circumstances. All investments involve risk, including loss of principal. Quantopian makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances.